Web Platform
Release history for the Concurrence Web Platform. Admin Portal (Classic API) and Developer Console (Platform API).
Updates to the Developer Console, managed voice-testing workspace, and Admin Portal. Latest numbered release: v2.201.96 (July 2026). Unnumbered entries follow the date of the product announcement or source change; see the linked guide for access and setup requirements.
Find older versions in the archive index.
Application scope: These applications have separate access and resource models:
Developer Console: Platform API management (workspaces, voice agents, pipeline, analytics, surfaces, compliance)
Admin Portal: Classic API management (organizations, agents, conversations, simulations, tools, playground)
Voice-testing workspace: Separately provisioned voice tests, personas, target numbers, and run reports
Developer Console and Voice Testing
October 12, 2026: Retried Playground Turns Run Once
A retried Playground turn now reaches the Platform API with its Idempotency-Key, so the retry replays the first reply instead of running the turn a second time. See Send a Turn.
October 9, 2026: Connector Pages Removed
The Console removes the pages for the retired connector runner: Outreach (gap-scanner detection, rules, and templates), EHR Sync, and the Data Sources connector catalog and connector detail pages. Customer workspaces have no connector catalog or connector detail page, and an old Data Sources link opens Intake. Patient and event records keep their original source labels. See Connector Runner Retired.
October 6, 2026: Magic-Link Sign-In Waits for a Click
The magic-link page now signs you in only after you click Continue, so an email security scanner that opens the link first can't use it up. A missing link, a rejected link, and a temporary failure each show their own message, and a temporary failure offers Try again with the same link.
October 6, 2026: Updated Shows the Latest Version Push
On the Agents and Context Graphs lists and the Context Graph detail sidebar, Updated now shows the later of the last metadata edit and the latest version push. Viewing an older Context Graph version no longer changes it.
October 6, 2026: Filter Runs by Service
The All runs table can filter by one or more workspace services. The searchable Service picker includes inactive services, so historical runs stay reachable. Selected services combine with OR, and with Kind, Channel, and Status using AND. The selection is kept in the page URL, so a filtered view survives a refresh or a shared link. Filtering happens in the API before pagination, so every page holds only matching runs. Historical framework runs have no service attribution and are excluded while a service is selected. Overview stays workspace-wide. See Runs.
September 30, 2026: Playground Conversation Context
When a service declares accepted_context, the text Playground shows a Conversation context field for each declared key, with its type, required status, and description. The Console checks required fields, finite numbers, string length, and the number of values before the session starts, then sends the values as the conversation-create context. See Playground.
September 30, 2026: Usage (Beta)
Workspaces included in the rollout can open Govern > Usage, a Beta page that reports recorded model token usage and daily trends for a selected date range, with a per-model breakdown and an optional service filter. Identified simulations and testing are shown separately; other testing may remain included. Coverage and activity classification may be incomplete, so do not use these totals to calculate costs or reconcile invoices. Export CSV becomes available once every section for the current period has loaded and reconciled. The underlying usage read requires Data.view. See Cost to Serve.
September 30, 2026: Voice Settings TTS Providers
Voice settings and per-language provider overrides offer Cartesia and ElevenLabs. The Groq option is removed from the Console, matching the Platform API, which accepts only cartesia and elevenlabs for tts_provider. New per-language overrides default to Cartesia. See Voice Configuration.
September 24, 2026: Voice Test Run Details and Target Management
Run details in the managed voice-testing workspace label From (caller ID) and To (target) separately. Target deletion blocks active-suite references and requires explicit confirmation before deleting linked archived suites and cases. See Voice Simulation.
September 22, 2026: Evaluate Navigation
Evaluate brings together Playground, Runs, and simulations in the standard workspace sidebar, alongside Home, Build, Data, and Govern. Operator-only workspaces retain Operate > Runs. Open Home > Insights for analysis, and use Console search to find additional pages available to your workspace. See Build and Prove and Operate and Improve.
September 22, 2026: Reusable Voice Test Personas
Create a reusable persona or supply one inline for a voice test case. Select a provisioned caller-ID number for the case. These features belong to the separately provisioned voice-testing workspace; Platform text simulations have their own configuration. See Voice Simulation.
September 16, 2026: Voice Transcript Display
The Console removes the transcript-correction toggle and separate verified-transcript comparison, matching the retirement of that processing path. Use the available transcript and Call Intelligence records when investigating a call.
September 14, 2026: Service Context Schema
Service details display accepted conversation-context keys, types, required status, and descriptions. Use the service API to update the schema, then check the displayed configuration before testing. See Conversation Context.
September 13, 2026: Operator Pages Retired
Operator pages and takeover controls are removed from the Console. The Platform operator APIs remain available for integrations on supported runtimes. Run browsing continues through All runs and Overview, including the Live status filter. See Operators and Escalation.
September 7, 2026: Managed Channel Requests
Channels request forms support voice, WhatsApp, SMS, and SMS campaign registration without the former preview flag. Submit the required information to begin managed setup; channel provisioning and delivery approval follow separately. See Channels.
September 6, 2026: Run Navigation and Context Graph Inspection
The standalone Runs > Live tab and Takeover navigation link are removed. Use the Live status filter in All runs to find active conversations.
Context Graph pages retain version inspection and JSON copy/download. Publish graph changes through the supported API or Forge; the Console graph editor is retired. See Compatibility and Retirements.
July-August 2026
Developer Console: Login Page No Longer Flickers (August 2026)
Login Page No Longer Flickers
The login page now renders all sign-in options immediately instead of fetching configuration from the server first. This removes a visible flicker where the page appeared empty before the sign-in buttons loaded.
What changed:
Sign-in options render immediately. The Google sign-in button, magic-link sign-in, and dev-mode bypass (when applicable) now appear as soon as the login page loads. Previously, these controls were hidden until an asynchronous configuration check completed, causing a brief empty state.
Auth config endpoint removed. The server endpoint that the login page previously queried to determine which sign-in methods to display has been removed. The login page no longer makes this request.
Dev-mode bypass determined at build time. The dev-mode bypass button now appears based on the build-time environment setting rather than a runtime server response.
What you need to do:
No action required. The login experience is unchanged apart from the eliminated flicker. All sign-in methods that were previously available remain available.
Developer Console: Workspace Environment Field Removed (August 2026)
Workspace Environment Field Removed
The workspace environment concept has been removed from the Developer Console. Workspaces no longer carry an environment designation and the associated UI controls have been removed.
What changed:
Environment field removed from workspace creation. The create-workspace form no longer includes an environment selector. New workspaces are created without an environment designation.
Environment badge removed from workspace lists. The workspace selection list, sidebar workspace switcher, console header, and pending invitation cards no longer display an environment badge.
Environment conversion removed from settings. The Danger Zone section in workspace settings no longer offers an environment conversion card. The conversion checklist and confirmation dialog have been removed.
Environment removed from General settings. The workspace General settings panel no longer displays an environment row.
Workspace switcher simplified. The sidebar workspace switcher now displays a flat list sorted alphabetically instead of grouping workspaces by environment. The subtitle below the active workspace name now shows the workspace region instead of the environment.
Invitation preview simplified. The workspace invitation detail page no longer displays the workspace environment badge.
What you need to do:
No action required. If you relied on the environment badge for visual identification of workspaces, use workspace naming conventions or the region indicator instead.
Developer Console: Upload Tab Removed from Data Sources (August 2026)
Upload Tab Removed from Data Sources
The Upload tab on the Data Sources page has been removed. The shareable upload-link surface - used for generating, managing, and revoking customer-facing file upload links - is no longer available in the Developer Console.
What changed:
Upload tab removed. The Data Sources page no longer displays the Upload tab. The remaining tabs are Sources and Intake.
Upload link management removed. The ability to generate shareable upload links, copy link URLs, view received files, and revoke links has been removed from the console. The underlying platform endpoints for shareable upload links were retired in a prior platform release.
No effect on Intake tab. The Intake tab and its batch-based data intake workflows are unchanged.
What you need to do:
No action required. If you previously used shareable upload links, use the Intake tab for batch-based data intake workflows instead.
Developer Console: Lightweight JSON Editors and Line-Numbered JSON Viewer (August 2026)
Lightweight JSON Editors and Line-Numbered JSON Viewer
The JSON editor dialogs for agents and context graphs now use a lightweight native textarea instead of a third-party code editor, and the read-only JSON viewer supports optional line numbers.
What changed:
Simplified JSON editor. The agent version and context graph version JSON editor dialogs now render a styled textarea rather than loading a separate code-editor library. The editing experience - validation, import, export, copy, and save - is unchanged. The dialogs load faster because they no longer defer a heavy editor bundle.
Lazy wrappers removed. The agent and context graph JSON editor dialogs are now imported directly instead of going through a lazy-loading wrapper. This simplifies the component tree with no visible behavior change.
Line numbers in JSON viewer. The read-only JSON viewer on the agent versions panel now displays line numbers, making it easier to reference specific lines when reviewing version configuration.
Narrower Content Security Policy allowance. The CSP
script-srccomment previously noted that both Plotly and the code editor requiredunsafe-eval. With the code editor removed, only Plotly requires it. No header values changed.
What you need to do:
No action required. JSON editing and viewing workflows are unchanged. Editor dialogs load faster and the versions viewer now shows line numbers.
Developer Console: Google Drive Source Setup Copy and SDK Source Types (August 2026)
Google Drive Source Setup Copy and SDK Source Types
The Developer Console now uses clearer setup guidance when registering Google Drive intake sources and tracks source type definitions from the platform SDK.
What changed:
Updated Drive source setup instructions. The dialog for adding a Google Drive source now instructs users to share folders with Amigo's intake service account as Viewer, replacing the previous guidance that referenced uploading a service-account key. No credential upload step is required.
Source type definitions from SDK. Intake source and folder-mapping type definitions are now imported from the platform SDK rather than maintained locally in the console. This has no user-visible effect but keeps the console aligned with the canonical platform schema.
What you need to do:
No action required. The registration workflow is unchanged. The updated instructions reflect the current authentication model for Drive sources.
Developer Console: Authorization Binding Visibility for SQL Tools (July 2026)
Authorization Binding Visibility for SQL Tools
The Developer Console now displays authorization binding test values on SQL tool detail pages and adjusts the test panel behavior for authorization-bound tools.
What changed:
Authorization binding test values shown. SQL tool detail pages - both database query tools and warehouse functions - now display an Authorization section listing the configured per-parameter test values. When no test values are configured, the section states that explicitly.
Test panel disabled for authorization-bound tools. The inline test panel on a query tool detail page is disabled when the tool has authorization-bound parameters. A message directs users to the playground, which runs the tool with its configured test values under the caller's permission grant.
Parameter input reflects binding. In the query tool form, parameters with an authorization binding show a "Server-bound" placeholder and their default value input is disabled, making the server-controlled nature of those parameters visible during editing.
Caller-visible parameters only in test templates. The test input JSON template for both query tools and warehouse functions now includes only caller-visible parameters, omitting authorization-bound parameters that the server fills automatically.
What you need to do:
No action required. These are visibility improvements. Use the playground to test tools that have authorization-bound parameters.
Developer Console: Runs Tab Layout Improvements (July 2026)
Runs Tab Layout Improvements
The Runs page tabs now size correctly to their content, with the Live tab using a full-height layout and the All Runs and Overview tabs flowing naturally without forced stretching.
What changed:
Live tab uses full-height layout. The Live tab fills the available viewport height, keeping the virtualized run list and live status indicators visible without unnecessary scrolling.
All Runs tab sizes to content. The All Runs tab no longer stretches to fill the full viewport height. The table renders at its natural content height, matching the behavior of other list views in the console.
Overview tab unchanged. The Overview tab continues to display summary statistics in a content-sized layout.
Tab layout extracted for consistency. The three-tab structure (Live, All Runs, Overview) now uses a shared layout component, ensuring consistent spacing, icon placement, and responsive behavior across tabs.
What you need to do:
No action required. This is a visual layout fix. No workflows, APIs, or URLs changed.
Developer Console: Audit Export Workflow, SDK Migration, and Compliance Simplification (July 2026)
Audit Export Workflow, SDK Migration, and Compliance Simplification
The Compliance section now runs audit exports asynchronously and delivers results as short-lived downloadable files, replacing the previous volume-based export model. The Identity audit tab reads from the unified audit projection, and several removed indirections simplify the compliance experience.
What changed:
Async audit exports with download links. Creating an audit export now submits the query asynchronously. The export dialog stays open, shows a preparing indicator while the export runs, and presents download links once the results are ready. Links are short-lived - download them promptly. The previous behavior wrote NDJSON artifacts to a workspace volume and listed them in a persistent catalog.
Exports tab simplified. The Exports tab is now a launcher for new exports. There is no longer a persistent table of past export artifacts, because exports resolve to ephemeral download links rather than stored files. The create-poll-download loop is handled entirely within the export dialog.
"Last export" metric removed from Overview. The compliance Overview tab no longer displays a "Last export" card, since there is no persistent export catalog to derive it from.
Identity audit tab reads from unified projection. The Identity tab now reads audit events from the platform's unified audit event projection instead of a separate identity-service endpoint. The "Entity" column has been replaced by an "Actor" column showing the acting entity. The tab description reflects the updated data source.
Account recent activity uses platform audit. The Account page's recent activity feed now reads from the platform audit projection, scoped to the signed-in user's own events across workspaces.
Email surface service field is now a text input. When creating an email-type Surface, the email service selector has been replaced with a plain text input for the service ID. The previous dropdown that loaded available email services has been removed.
Navigation between Events and Exports tabs simplified. The "View exports" link that previously appeared in export success toasts and connected the Events tab to the Exports tab has been removed. Each tab operates independently.
What you need to do:
Download export files promptly. Export download links expire shortly after the export finishes. If you need to keep the data, save the files when they appear.
Update any workflows that depend on persistent export listings. The Exports tab no longer shows a catalog of previous exports. If you relied on re-downloading past exports from the console, export the data again.
Paste email service IDs directly. When creating email Surfaces, enter the channel-manager use case ID in the text field instead of selecting from a dropdown.
Developer Console: Agents Table, Navigation, and Dashboard Polish (July 2026)
Agents Table, Navigation, and Dashboard Polish
The Developer Console received several usability refinements to the Agents list, sidebar navigation, Surfaces section, and the Metrics dashboard.
What changed:
Agents table column order. The Agents table now shows the Name column before the Framework column, making agent names visible without horizontal scrolling. The Name column minimum width was increased for readability.
Framework badge styling. Framework badges in the Agents table use a smaller caption style for a cleaner visual density.
Surfaces page title corrected. The Surfaces page now displays the title "Surfaces" instead of the previous "Outreach" label, matching the navigation entry and the section's purpose as patient-facing data-collection forms.
Surfaces page description updated. The page description uses standard sentence punctuation instead of an em dash.
Sidebar navigation label. The sidebar entry for patient-facing forms is now labeled "Surfaces" consistently throughout the console.
Metrics dashboard heading. The embedded metrics overview dashboard no longer renders a redundant heading and subheading inherited from the shared dashboard component, reducing visual noise on the Metrics page.
What you need to do:
No action required. These are visual and labeling improvements. No workflows, APIs, or URLs changed.
Developer Console: Metric-First Performance Ledger and Per-Conversation Eval Verdicts (July 2026)
Metric-First Performance Ledger and Per-Conversation Eval Verdicts
The Simulations section now leads with a performance overview organized by metric, and each conversation shows its individual evaluation verdicts.
What changed:
Performance overview on the simulations landing page. The simulations list page now includes a performance overview that groups results by metric. Pass rates, score distributions, and trends are visible before drilling into any individual run.
Per-conversation eval verdicts. Run detail pages show evaluation results for each conversation session, including assertion outcomes, metric scores, and justification text. The same verdicts appear on the conversation detail page when viewing a simulation session.
Coverage retired as a verdict. Coverage is no longer treated as an evaluation verdict. Coverage data remains available through the existing coverage views, but it no longer appears alongside pass/fail metric verdicts in simulation results.
Agent Readiness page removed. The Agent Readiness page and its residency-level progression model have been removed from the console navigation. Readiness concepts are superseded by the metric-first performance views in the Simulations section.
Navigation updated. The console sidebar no longer includes the Agent Readiness link. The Simulations section is the primary destination for evaluating agent performance across runs.
What you need to do:
Use the Simulations performance overview for agent evaluation. Teams that previously used the Agent Readiness page should use the simulations performance overview and per-conversation eval verdicts to assess agent quality.
Update any bookmarks or internal references to Agent Readiness. The Agent Readiness URL no longer resolves.
Developer Console: Magic-Link Sign-In Always Available (July 2026)
Magic-Link Sign-In Always Available
The passwordless magic-link sign-in option is now always offered on the login page. It no longer depends on a server-side feature gate.
What changed:
Magic-link always shown. The login page displays the magic-link sign-in option whenever the authentication configuration has loaded, rather than waiting for a per-environment feature flag. The option appears alongside other sign-in methods such as Google and the local development bypass.
Simplified auth configuration response. The client-side authentication configuration endpoint no longer returns a separate magic-link enablement field. The login page treats magic-link as unconditionally available.
No behavioral change for end users. Users who previously saw the magic-link option continue to see it. Users in environments where the feature gate was not enabled now see it as well.
What you need to do:
Remove
MAGIC_LINK_ENABLEDfrom environment configuration. If your deployment sets this variable, it is no longer read and can be removed. The magic-link option appears regardless of its value.
Developer Console: Browser Voice Test Calls Restored (July 2026)
Browser Voice Test Calls Restored
The Playground now starts browser voice test calls through the current session-allocation flow before connecting microphone audio.
What changed:
Voice test-call startup updated. The Playground requests an isolated test session, then connects to the returned voice-session address instead of opening the retired direct connection path.
Existing test workflow preserved. Microphone capture, live observer events, and call inspection continue through the same Playground controls.
Clear startup failures. Allocation or capacity failures appear through the existing test-call error state instead of leaving the call at a failed connection.
What you need to do:
No action required. Start browser voice tests from the Playground as before.
Developer Console: Event-Based Trigger Creation Restored (July 2026)
Event-Based Trigger Creation Restored
The trigger creation flow once again supports running an action when a selected workspace event occurs.
What changed:
Event trigger mode. The creation form now offers scheduled, event-based, and manual modes.
Supported event picker. Event-based triggers select from the platform's supported workspace events instead of accepting an arbitrary event name.
Optional event filter. Authors can provide an event-filter object alongside the selected event type.
Live matching behavior. Matching events enqueue trigger runs through the existing run history surface. Event intake is at most once and does not replay events missed while matching is unavailable.
What you need to do:
Review event-based triggers before activation. Confirm the selected event and filter are narrow enough for the action. Use a separate reconciliation path if every source event must be processed.
Developer Console: Runs Split into Live, All Runs, and Overview Views (July 2026)
Runs Split into Live, All Runs, and Overview Views
The unified Runs workspace now separates the operator queue, full run browser, and aggregate reporting by intent.
What changed:
Live tab. Shows only live runs in an urgency-ranked, table-first operator queue. Status is fixed to live, so this view does not show a status filter.
All runs tab. Shows the full filterable run table without urgency styling, even when a user filters the table to live status.
Overview tab. Hosts workspace summary statistics and run distributions without compressing the operational tables.
Deep-linkable tabs. The selected view is stored in
?tab=. Runs opens All runs by default; Takeover links open Live directly.Legacy link compatibility. An incoming
?f_status=livebookmark opens the Live tab and is converted to the current tab URL.
What you need to do:
Update saved operator links to
?tab=live. Existing live-status bookmarks still redirect to the correct view.
Developer Console: Server-Driven API-Key Permissions and Framework Authoring (July 2026)
Server-Driven API-Key Permissions and Framework Authoring
Governance and agent authoring now use the platform's live contracts instead of incomplete local choices.
What changed:
API-key form uses the permission catalog. Role defaults and available permissions load from the server. If the catalog cannot load, the form stops with a retry state rather than falling back to a stale matrix.
Framework agent registration. The New Agent flow provides a JSON editor for supported native frameworks, dry-run validation, and registration without leaving the console.
Native agent testing. Registered definitions with a version can launch a framework run from their detail page.
World-model scope shown. Agent detail displays the effective world scope and write floor so authors can review the data boundary before testing.
Consistent framework and channel labels. Pickers, lists, and playground guidance now use the same framework names and channel taxonomy.
What you need to do:
No action required. API-key defaults and agent-authoring choices now follow the server automatically.
Archive Index
Choose an archive by topic or recorded version. The topics below are a guide, not a complete list of entries. Each archive preserves its original release dates and version labels.
Older bookmarks on this page continue to point to their full entries. For current behavior and migration steps, use Current Upgrade Guidance.
Earlier entry links (preserved bookmarks)
Unified Run Detail and Takeover Surface
Continue with the archived entry.
Dataset-First Customer Data Intake
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Runs Page Redesigned into Live / All Runs / Overview Tabs
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Improved Framework Authoring UX
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Refined Govern Page Hierarchy
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Surface Field Card Layout Improvements
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Govern Surfaces Visual Polish
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Surface Detail Page UX Improvements
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Surfaces Collection Workflow UX Improvements
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Sensorium Availability by Workspace ID and UI Refinements
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Govern Workspace UX Improvements
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Workspace-Scoped Demo Surfaces and Navigation Updates
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Improved Outreach Save Workflow
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Unified Takeover Surface
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Takeover Entry Point on Run Detail Page
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Performance Page Link Relabeled
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Escalation Triage Folded into Runs Live
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Urgency-First Escalation Triage
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Dataset-First Intake Workspace
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Escalations Table Unified with Operator Roster
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Operator Surfaces Adopt Design-System Components
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Eval Quality Panel on the Metrics Page
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Improve Section IA - Workspace-Switch Context and PageShell Migration
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Improve Section UX - Quality Polarity, KPI Fixes, and Dashboard Polish
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Generalized Data Visualization and Distribution Ribbons
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Operate Surface Cleanup - Dead Routes and Code Removed
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Operator Guidance in the Voice Takeover Drawer
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Improve Section Reordered to Follow the Analyst's Path
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Operator Nav Label Corrected to "Review Queue"
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Runs Surface Now Uses the Platform SDK
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Command Center Retired in Favor of Unified Runs Live View
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Server-Driven API Key Permission Form
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Framework Run Trajectory View
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Unified Agent Authoring UX and Channel Taxonomy
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Scalable Upload-Link Flow with Pagination and Confirmation
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EHR Sync Routed Through Tools
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Unified Run Detail Page
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Non-Voice Takeover Composer on Runs Page
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Operate Section Renamed to "Runs" and Takeover Points to Live View
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Coverage Map Tab Removed - Single Overview
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Runs Table Multi-Value Filters Pushed Server-Side
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Coverage State Graph Rendered as SVG
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Calls and Conversations Lists Redirect to Unified Runs
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Context Graph State Types Aligned with Backend
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Query Explorer Table Corrections and Live Takeover Transcript
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Outreach Overview and Rule Card Label Corrections
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Data Surface Accuracy Fixes
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Page Titles Aligned with Navigation Labels
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Coverage Map Rebuilt as State-Transition Graph
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Voice Takeover Re-keyed to Run Identifier
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Coverage Overview and Graph Reskin
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Unified Operator Identity and Go-Live Safety in the Playground
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Run-Scoped Operator Takeover Drawer
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Branch Explorer in the Text Playground
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Built-ins Page Consumes the Live Tool Catalog
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Integration and Skill Detail Page Titles and Enable/Disable Toggles
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Tools Surface Hardening
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Playground Event Log Export Now Includes Full History
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Full-Duplex Voice Family Now Selectable in Service Configuration
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Claude Opus 4.8 Added to Model Registry
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Claude Sonnet 5 Added to Model Registry
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Surface Detail Shows Review and Archive Provenance
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PHI Access Report Copy Updated for Transcript Read-Auditing
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Skill Picker Restricted to Supported Models
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Operator Cluster and Remaining Private-Preview Surfaces Promoted to GA
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Gating Tranche - Runs Unpinned to GA, Compliance to GA, Operator Cluster to Private Preview
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GPT-5.6 Family Added to Available Models
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Data Honesty - Remove Fabricated UI Elements
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Enterprise Lifecycle IA - Stage 1 Navigation Restructure and Redirects
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Data Sources Design System Typography and Layout Polish
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Engagement Section Rebuild - Journeys, Outreach, Triggers, Surfaces
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Unified Compliance & Audit, Developer, Members, and Settings Pages
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Sync Page Removed, Health Consolidated into Data Sources
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Family-Aware Voice Configuration
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Data Sources Catalog Drawer Guidance
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Data Sources Health Strip Unified to Design System
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Data Sources Catalog and Detail Improvements
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Patients Table Server-Backed Sort and Layout Improvements
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Entity and Service Columns on Runs, Voice Settings and Playground Updates
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Close Conversation Action on List and Detail
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Legacy Review Queue Surface Retired
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External Write Review Console Surface
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Memory Inspector - Entity Memory Panel and Memory-in-Conversation View
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Trigger Event Type Reconciled with Platform SDK
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"Take Over" Action on Live Voice Runs
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Active Calls Folded into Runs Live View
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Runs Summary Strip on the Operations Runs Page
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JWT Assertion Usage for Integration Auth
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Topbar Navigation and Breadcrumb Improvements
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Operator Identity Resolved from Authenticated User
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Real Rejected Stat and Timeline Timestamps in Review Queue
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SSE-Drop Banner and Guidance Send Guard in Command Center
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Fleet Capacity "Updated Ago" Timestamp
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Live-Ticking Duration on Runs Table
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Caller, Outcome, Turns, and Direction Columns on Runs Table
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Operator Takeover - Real Audio Levels, LIVE Banner, and Go-Live Confirmation
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Per-Run Detail Navigation on Unified Runs Table
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Server-Authoritative Filters and Defensive Rendering on Runs Table
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Unified Runs Table with Server-Side Filters
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Framework Runs Table on Unified Runs Surface
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Honest Raw-Transcript Fallback for Voice Conversation Detail
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World-Model Lens on Conversation Detail
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Unified Runs Surface
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Unified Testing Under Evaluation + Voice Library Moved to Tools
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Plain-Language Section Descriptions in Sidebar
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Per-Service World Model and Capabilities Panel
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Framework Badge on Service Detail
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Agent Detail Redesign Phase 2 - Framework Badge and Capabilities
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Unified Agents List
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Layered Navigation and Framework Branding
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Framework-Agnostic Navigation and Native Agents Registry
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Framework Runs - Native Definition Runs and Actor Badges
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Framework Runs - Cache Token Usage and Two-Column Form Layout
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Framework Runs Panel on Service Detail Page
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Background Tools Fleet Capacity Widget on Active Calls Page
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Destinations Tab in Intake
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Live Agent Messages After Deferred Tool Completion in Text Playground
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Tool Dispatch Axes on Context Graph Bindings
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Sortable "Uploaded at" Column in Intake Files List
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Graceful Handling of Large Folder Sync Timeouts in Intake
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Live Background Tool Results in Text Playground
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Fleet Capacity Widget Labeled as Platform-Wide
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Paginated Files List in Intake Tab
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Document Source Origin in Files List
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Google Drive Sources and Batches in Intake Tab
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Voice Fleet Capacity Widget on Active Calls Page
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Revert Live Background Activity Surface in Text Playground
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Background Activity Lane, Provenance Labels, and Post-Close Results in Text Playground
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Live Background Tool Results and Agent Messages in Text Playground
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Multi-Type Document Schemas in Customer Data Intake
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Workspace Voice Settings and Voice Runtime Controls
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Document Version History and Upload New Version in Files UI
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Document Schema Support in Create Schema Dialog
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Voice Session Provider Selection on Services
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Call Infrastructure Track in Live Observer
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Client-Side Validation for Endpoint Path Templates
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Normalize Inferred CSV Field Names to Valid Identifiers
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Infer Schema Fields from CSV in Create Schema
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Fix Identity Bindings Display on Integration Detail Page
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Gemini 3.x Models and Experimental Badge in Skill Editor
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New Models in Skill Editor Model Picker
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Identity Bindings on Integration Detail Page
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Updated Model Selector with Provider Icons
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Intake Files List, Upload, Schemas List, and Create Schema
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Intake Tab Enabled by Default on Staging and Preview
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Per-Skill Sampling Parameters in Skill Editor
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Agent Memory Dimensions Page
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Text Playground Sending State Indicator
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Text Conversation Detail View
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Copy Link on Surface Detail Page
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Surface Analytics Time Window, Review Search, and Data Export
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Surface Detail - Edit, Reshape, Progress, and Archive
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Reverted Channel Catalog and Request Access
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SQL Editor Examples Updated to Current World Model Tables
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Workspace Selector IDs Now Copyable
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Removed Desktop, Prompt Logs, and Tasks Pages
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Agent Memory UI Removed
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Conversation Detail Turn Count Alignment
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Channel Use Cases, Conversation Channel Filter, and SES Navigation
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Text Playground Entity ID Validation
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External Integration API Key Permissions
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Data API Key Permissions
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Text Playground Surfaces Turn Failures
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Data Sources Page in Example Mode
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Integration Approval Policy and Playground Approve/Reject
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CSP Updated for Call Recording Playback
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CSP Updated for Voice Playground Worklets
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Agent-First Text Playground Sessions
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Simulation Write Actions Gated by Role
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CSP and HSTS Restored with CDN Compatibility
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Security Header Scope Adjustment
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Security Headers on All Routes
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Device Login Preserves Return URL
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Example Mode for Console Pages
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Text Playground Action Loading State
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Create Workspace Hidden for Non-Admin Users
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One-Click Invite via Magic Link
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Auto-Accept Invitation After Sign-In
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Passwordless Magic-Link Login
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API Keys and Personal Access Tokens Consolidated on Developer Page
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Case Library and Suite Loading Improvements
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Voice Defaults Tab Removed from Workspace Settings
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Security Tab Removed from Workspace Settings
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Integration Type Handling Improvements
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Data Sources Connector Catalog and Page Redesign
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Simulations Observability Improvements
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Workspace Selection Sorted Alphabetically
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Sortable Last Event Column on Data Source Entities
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Sidebar Navigation Label Truncation Fixed
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Execution Tier Removed from Skills UI
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Integrations Table and Skill Binding Copy Simplified
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Playground Service Ordering Preserved from Server
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Retention Policy Constraints Aligned with Platform API
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Environment Overrides Removed from Settings
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MFA Configuration Removed from Security Settings
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Playground Services Pagination and Active Filter
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Simulation Cases and Suites Aligned with Platform Schema
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Integrations UI Migrated to SDK 0.58.0
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Tool Call Duration in Playground Inline View
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Secure Access Login Card Removed
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Realtime Playground Mode Removed
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Simplified Conversation Status Badges
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Per-Endpoint Test Button on Integration Detail Page
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Connection Health UI Removed from Integration Detail
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Developer Settings Section Removed
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Analytics and Recordings Pages Removed
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Integration Updates in Maintenance Mode
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Updated Column on Resource List Pages
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Billing Section Removed
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Playground Loading Animation During Agent Initialization
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Complete Case Library Loading and Legacy Suite Tag Support
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Simulation Case and Suite Loading Now Explicit
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Integration Tool Tests Routed to Dedicated Endpoint
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Playground Connecting State During Agent Cold Start
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Playground Connection Status Improvements
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Protocol Selector and Category Column Removed from Integrations
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FHIR Protocol Removed from Integrations
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MCP Protocol Removed from Integrations
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Create Version Button Removed from Agent Detail
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Webhook Destinations Removed, Data Source Types Updated, EHR Connector Changes
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Warehouse Tab and Workspace Database Improvements
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Expanded FHIR Entity Details and Patient Insurance
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SDK-Aligned Observer Event Types
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Environment-Aware Analytics
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Cross-Workspace Team Assignments Removed
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Complete Webhook Destination UI
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Environment Conversion
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Team Assignments
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Auto-Provisioning on Workspace Creation
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Provisioning Status in Settings
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Release-Stage Gating in the Sidebar
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Simplified Call Log Columns
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Improved KPI Card Readability
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Bank-Style Idle Timeout Warning
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Caller ID Support in Text Playground
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Shared Caller ID Component
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Context for Redirected Users
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Voice Authentication Disabled by Default
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Improved Loading States
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Updated Configuration Labels
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Welcome State for New Workspaces
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Accessibility Improvements
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Dashboard Error Boundary
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Removed Call Analytics Section
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Restored ACU Visibility
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Period Metadata
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Invoice Status Descriptions
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Usage Trend Chart Improvements
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Updated Labels and Terminology
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DPoP Sender-Constrained Token Support
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Refresh Backoff
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Automatic Redirect on Session Expiry
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Natural Language Simulation Runs
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Agent Readiness Dashboard
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Navigation Information Architecture Overhaul
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Operator Command Center Renamed to Takeover
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Developer Setup Section Simplified
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Unified Plotly Chart Rendering for Insights
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Updated Insight Block Types
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Customer Slug Automatically Derived from Workspace
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Slug Input Improvements for Customer File Intake
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Customer File Intake Page
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Entity Narrative Briefs
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Connector Health Strip
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Loop Latency Widget
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Live Pulse Panel
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Dashboards
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Platform Health Dashboard
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Entity Brief Card
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Desktop Session Viewer
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Webhook Destinations Management
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Playground Caller ID Input
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Playground Microphone Selection
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Voice Biometric Login
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Voice Auth Admin Controls
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Patient 360 Hub
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Insights Agent Rework
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Release Stage Gating
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FHIR Browser Restored
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Trigger Management
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Pipeline Sync Freshness
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World Section Rework
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Actions Terminology
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Insights Agent
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Agent Performance Page
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Metrics Page
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Text Playground Visual Overhaul
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Billing Dashboard
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Analytics KPI Dashboard
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Tools Page Redesign
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Voice Library
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Gap Scanner Developer Experience
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GTM Dashboard
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Functional Memory Page Rework
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Emotion Panel Redesign
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Operator Command Center
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Memory Analytics Dashboard
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LLM Extraction Mode
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Hybrid Topology Knowledge Graph
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Simulated Sessions in Calls Page
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Functional Memory Page
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Patient Memory Tab Upgrade
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Coverage Conversation Tree
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Coverage Knowledge Graph
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Multi-Channel Text Playground
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Behaviors Settings
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Memory Tab
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Sidebar Improvements
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Context Graph Visualizer
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CRM Management
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FHIR Resource Browser
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Phone Number Registration
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Phone Volume Analytics
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Personas Management
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Billing Dashboard
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Workspace Settings Expansion
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Tool Naming Update
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Fixes
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Athenahealth EHR Connector
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PR Preview Deployments
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Emotion Detection Improvements
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Simulation Conversation Traces
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Simplified Simulations List
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Voice Simulation Explorer
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Network Settings
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Workflow-Aligned Navigation
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Tool Testing Playground
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Surface UI Improvements
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Fixes
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Source Overview Integration
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Context Graph Extension Types
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Multi-Value Source Type Filtering
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Pagination Totals
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Surface Create & Deliver
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Fixes
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API Key Rotation
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Developer Setup Guidance
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Fixes
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Empathy Pipeline Observer
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Data Source Operations Panel
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Source-System Recovery Handoff
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Remediation Hardening
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Pipeline Source Inspector
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World Sync Event Inspector
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Data Journey State Continuity
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Fixes
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Workspace Navigation
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Live Playground & Operator Handoff
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Configuration Create Flows
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Data Source Management
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Analytics Enhancements
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Compliance Enhancements
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Entity Intelligence
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