> For the complete documentation index, see [llms.txt](https://docs.concurrence.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.concurrence.com/channels/voicemail.md).

# Voicemail

Migration guidance for the retired standalone ringless voicemail channel and the separate voicemail behavior of regular outbound phone calls.

The standalone ringless voicemail channel has been retired. Its former provisioning, send, and delivery-status workflow is no longer available.

Voicemail handling during a regular outbound phone call is a separate voice behavior. Use the configured [outbound call workflow](/channels/outbound.md) and validate its answering-machine and voicemail behavior before outreach.


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